Privacy Policy

1. Information We CollectWe only collect personal information that is reasonably necessary for our business activities. This may include:

• Contact details such as your name, residential or site address, email address, and phone number.
• Financial and billing information, including credit card details or bank account info for processing payments.
• Project details, including architectural drawings, measurements, and specific design preferences.
• Digital information, such as your IP address and browsing behaviour collected via cookies when you use our website.

How We Collect Your Information

We collect personal information directly from you when you:

• Visit our showrooms in Wangaratta or Wodonga.
• Request a quote through our website, email, or over the phone.
• Engage us to fabricate or install stone benchtops.
• Communicate with our customer service team.

How We Use Your Information

We use the information we collect to:

• Provide, coordinate, and deliver our stone products and installation services.
• Process financial transactions and issue invoices.
• Respond to your inquiries, quotes, and support requests.
• Comply with our legal and financial obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

• Subcontractors or delivery personnel required to complete your installation.
• Payment processors and financial institutions.
• Professional advisers, including accountants and legal counsel, if required.

1. Data Security

We take reasonable steps to protect your personal information from unauthorised access, modification, disclosure, or misuse. This includes secure physical storage at our premises and encrypted digital storage for electronic records.

2. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, or to ask that we correct any inaccuracies. Please contact us using the details below if you wish to make a request.

3. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updated versions will be posted on our website with the revision date.

4. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: